How to order

No card. No account.
Just a conversation.

You send us a request, we get in touch to confirm it. Nothing is charged until you’ve agreed the order with a real person.

1

Fill your request

Browse the shop and add anything you want to your order request — it stays on this device, so you can come back to it later. Out-of-stock items can still be added as a preorder.

2

Tell us who you are

At checkout, give us your name, plus a phone number or an email so we can reach you. Add a note if there's anything else we should know.

3

Keep your reference

You’ll get a reference number straight away. Keep it in case you need to follow up with us.

4

We confirm, you pay, we deliver

We'll get in touch to confirm the details and arrange payment, plus delivery or pickup. Nothing is charged until then.

Good to know

Paying

Arranged with you once your order is confirmed.

Delivery & pickup

We deliver to Grand Baie and Moka. You can also collect from the shop at Mall A, La Croisette, Grand Baie.

Preorder items

Not on the shelf right now? You can still add it to your request as a preorder — we'll tell you when it's expected when we get in touch.

Questions

Do I pay online?

No — nothing is charged online. We arrange payment with you once your order is confirmed.

Can I change my order after sending it?

Yes — tell us when we get in touch, or get in touch with us yourself, quoting your reference number.

Can I ask for something that isn't listed?

Yes — add it to your order request note and we'll let you know if we can get it.

What if something is out of stock?

You can still add it to your request as a preorder — we'll tell you when it's expected.

What if I don't hear back?

Get in touch with us by phone or by email, quoting your reference number, and we’ll pick it up from there.

Ready to fill your request?